Enjoy exceptional support

JennAir® appliances are known for their sophisticated design details, impressive performance and innovative technology. We put the same care into providing impeccable service for the kitchen design industry. Whether you’re a designer or trade professional, we’re committed to providing you with the resources, tools and support you need to share information with your clients, bring your vision to life and ensure a smooth process every step of the way.

We also offer the same high level of care to your clients, to make sure they’re absolutely delighted with everything about their JennAir® appliances.

For more details, download the brochure.

Concierge-level care

Our dedicated specialists, thoroughly trained on all aspects of JennAir® appliances and owner support, are ready to advise you on details like style, finish options and product features. They can assist you with questions about appliance dimensions and installation, and parts or service. And, if the need arises after installation, they’ll help your clients schedule service appointments.

Our Customer Care centers are located in Benton Harbor, Michigan, and Cleveland, Tennessee.

Certified installation

To help your clients enjoy their JennAir® appliances as soon as they arrive in their homes, we ensure a smooth installation process performed by highly trained experts. Certified JennAir Service Specialists receive extensive training on the finer points of installing our appliances as well as their innovative features and how to use them. So you can be confident that your clients will receive top-quality installation.

To submit an application for your company to become a Certified Installation provider, click here.

If you have questions about an existing inquiry for Certified Installation, please email us at installation@jennair.com.

We make sure your clients are delighted with everything about their new JennAir® appliances. In the event your client needs service, our dedicated Customer Care Specialists will expedite their appointment to ensure that their appliance is serviced as efficiently as possible by our Qualified JennAir Specialist network. They can call 1-800-JENNAIR (536-6247) to arrange for an authorized servicer to perform repairs.

We look forward to assisting you at 1-800-JENNAIR (536-6247). You can also chat live, email or write us. Phone and Live Chat hours are Mon—Fri 8am—8pm EST.